Screw Up? Don’t Try to Hide
If you're active on the web for very long, you will screw up. It's inevitable. How you handle it can make you or break you, though. To show you what I mean, let's look at three different examples: one from last year in which a company dealt swiftly and expertly with a problem of their own making and two from this year where just the opposite was the case. I think the end results will be more than enough to convince you to be very proactive the next time you screw up. Keep reading »